How real estate agents get more genuine reviews
Where agents' reviews live, when and how to ask, how to reply, and what the ACCC and Google say about fake reviews, incentives and only asking happy clients.
What to put on a suburb page, how many to have, and why near-identical pages for every suburb can backfire under Google's spam policies on doorway pages.

A suburb page is a page on your website about one suburb you sell in. Done well, it’s the page a vendor finds when they search for an agent in their area, and the one that convinces them you know their streets. Done badly, it’s one of thirty near-identical pages that help no one, and Google’s policies say exactly why that’s a problem.
This guide covers what goes on a useful suburb page, how many to have and the mistakes to avoid. For the wider picture of being found locally, start with our local SEO playbook.
Write for one person: a homeowner in that suburb who’s starting to think about selling. They know the suburb better than any website does. They’ll recognise generic copy immediately, and they’ll notice if you’ve sold on their street.
Google’s guidance on creating helpful, people-first content asks questions that fit this well, including:
A suburb page that answers yes to those is doing its job, for vendors and for search.
This is the part no one else can write. Think about what you’d tell a vendor across the kitchen table:
Keep it to observations you can stand behind. “Buyers at my recent open homes here have mostly been families moving from apartments” is first-hand. “Prices are set to boom” isn’t something you can support.
Your recent sales in the suburb are the strongest proof you work there. List them on the page, or link to them, with the street and the suburb named.
If you have no sales in a suburb yet, that’s a good sign the page can wait.
Buyers ask about schools and transport, so it’s reasonable to cover them. Treat them as facts that need a source, not selling points.
Vague phrases like “close to everything” don’t help anyone. Specific, sourced facts do, and they’re easy to keep accurate.
End every suburb page the same way: your name, your number and one clear next step, such as booking an appraisal. A vendor who has read this far is the person you want to hear from.
Here’s how a page might be structured for Mia Lawson, an example agent, writing about an example suburb:
| Section | What goes in it |
|---|---|
| Introduction | Two or three sentences on how long Mia has worked the suburb and what she sells there |
| Living here | Housing types, the streets buyers ask about, what’s been selling and to whom |
| Recent sales | Mia’s own sales in the suburb, each linked to its listing |
| Schools and transport | Named schools and stations, each linked to its official source |
| Current listings | Anything Mia has for sale in the suburb now |
| Talk to Mia | Contact details and an appraisal booking link |
Fewer than you think. Start with the two or three suburbs where you do most of your business, and make each one properly useful. Add another when you have sales there and something real to say.
A good test before you add one: could you fill the “recent sales” and “what I know” sections without padding? If not, wait.
Google’s guidance lists warning signs of search engine-first content, and two of them describe the “page for every suburb” approach closely:
Length isn’t the goal. A short page with real sales and real knowledge beats a long one with neither.
It’s tempting to write one suburb page, then copy it for every suburb nearby with the name swapped in. Google’s spam policies describe this pattern directly.
Doorway abuse. Google says doorway abuse is “when sites or pages are created to rank for specific, similar search queries”, leading users to intermediate pages that aren’t as useful as the final destination. Its examples include:
Scaled content abuse. Google also describes scaled content abuse as many pages “generated for the primary purpose of manipulating search rankings and not helping users”, whatever tool made them. One example is using generative AI tools to generate many pages without adding value for users.
The consequence. Google says sites that violate its spam policies “may rank lower in results or not appear in results at all”, and that it detects violations through automated systems and, where needed, human review that can lead to a manual action.
There’s a simpler cost too. A vendor who clicks between two of your suburb pages and finds the same words will draw their own conclusions.
If you use AI to help draft, that’s fine. Google’s guidance treats generating large amounts of text without manual oversight or curation as little to no effort. The test is whether the finished page has your knowledge and your sales in it.
Run each page past these questions, adapted from Google’s self-assessment questions:
Update a suburb page when something changes: a new sale, a new listing, a change you’ve noticed in who’s buying. Don’t just change the date. Google lists “changing the date of pages to make them seem fresh when the content has not substantially changed” as a warning sign.
Every Starter and Pro website has a section for the suburbs you work, and shows your current and sold listings, which come across from Domain and realestate.com.au. On Pro, you also get a blog for suburb guides and market articles. See agent websites for what’s included.
Suburb pages work best alongside the rest of your local presence. Read about getting more genuine reviews, setting up your Google Business Profile and the agent website checklist.
Based on Google’s published guidance at the time of writing. Google updates its policies from time to time, so check the linked pages before you act.
Where agents' reviews live, when and how to ask, how to reply, and what the ACCC and Google say about fake reviews, incentives and only asking happy clients.
Can an individual agent have their own Google Business Profile? What Google's guidelines say, how to set one up, and the mistakes to avoid.
How to be found for your suburbs, not just your name. Useful suburb pages, sold results, your Business Profile, consistent details, reviews and real timelines.
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